Contact Whimsical Charm
We'd love to hear from you. Whether you have a question about a product, an order or something a little more magical, the best way to reach us is by email.
support@whimsicalcharm.co.uk
We handle all enquiries via email, so we can give each message the care and attention it deserves and keep a clear record should we ever need to refer back to a conversation.
Whimsical Charm is a small, family-run business, and our emails are answered during set evening hours.
Our usual reply window is Mon-Fri evenings only.
You can expect a response within 24-48 hours during working days.
Please note:
Messages sent at weekends will be answered from the next working day.
We always aim to respond as soon as we're able, and we genuinely appreciate your patience.
